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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Planning & Zoning Commission FAQs

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  • Zoning establishes the types of land uses permitted on a specific tract of land. Zoning also regulates the size, intensity, and height of development, as well as signage, screening, and parking related to development.

    Planning & Zoning Commission FAQs
  • The zoning on a specific piece of property can change only through a public hearing process. This process allows public participation from the applicant, interested citizens, and decision-makers. The process requires public notification, public hearings, and final approval by the City Council.

    Planning & Zoning Commission FAQs
  • Before the cutoff time, the applicant should submit a completed application form, necessary fees, and other required information to the Community Development Department. The applicant or a representative is expected to attend both the Planning and Zoning meeting and the City Council meeting to make a short presentation and answer any questions.

    Planning & Zoning Commission FAQs
  • The application cut-off is the last day for submitting a zoning application.

    Planning & Zoning Commission FAQs
  • The zoning process will take approximately 6 to 8 weeks to complete.

    Planning & Zoning Commission FAQs
  • The applicant and all owners of real property within 200 feet of the proposed change are notified by mail of the Planning and Zoning meetings, at least 10 days before the meeting. Notice of public hearing for the City Council meeting hearings appears at least 15 days before meeting in the official newspaper of Alvarado.

    Planning & Zoning Commission FAQs
  • During the public hearings, the applicant and people in favor of or opposed to the request may present their views. In addition to speaking at the public hearing, you may also send letters to the Commission and Council either directly or through the Community Development Department.

    Planning & Zoning Commission FAQs
  • Planning and Zoning questions should be directed to Community Development Director, Justin French at 817-790-3351 or by email at frenchj@cityofalvarado.org . You may go to City Hall at 104 W College to view Zoning Maps and discuss questions.

    Planning & Zoning Commission FAQs
  • The Planning and Zoning Commission typically meets at 6:30 pm on Thursdays prior to regularly scheduled City Council meetings and when needed. The City Council meets on the third Monday of every month at 6:30 pm.  Both boards meet in the Council Chambers at City Hall addressed at 104 W College Avenue, Alvarado, Texas, 76009.

    Planning & Zoning Commission FAQs

Police Department FAQs

8
  • Residents should call 911 only for police, fire or medical emergencies. When calling 911, stay on the line and try to remain calm with your information ready. If you are calling to file a police report, it can be made by calling 817-556-6045. To contact a specific police employee call 817-790-0910.

    Police Department FAQs
  • The Alvarado Police Department is located in the City of Alvarado Annex, 600 S Parkway. This building is open during normal business hours (Monday through Friday 8 am to 5 pm). Patrol Officers, in the field, provide coverage to the city 24 / 7 and can be contacted through dispatch at 817-556-6045.

    Police Department FAQs
  • The following are a listing of phone numbers for the Alvarado Police Department:

    • Administration: 817-790-0910
    • Criminal Investigations: 817-790-0910
    • Dispatch: 817-556-6045
    Police Department FAQs
  • State law requires that complaints involving police officers be sworn under oath and notarized. For your convenience, a complaint form (PDF) can be picked up in the lobby of the Alvarado Police Department (600 S Parkway, Alvarado TX 76009) or printed from the webpage. It does not require an appearance at the police department. 

    Complaints against members of the Alvarado Police Department may be reported to any member of the Department, 24 hours a day, 7 days a week. Complaints may also be made in person at the Alvarado Police Department, which is open Monday through Friday, 8 am to 5 pm (except during City holidays). There is also the option of filling out the form, getting it notarized, and then mailing/emailing it to the address above.

    Police Department FAQs
  • All complaints received by the Department are processed through the police administration. When a complaint is received, it is reviewed to determine the nature of the allegations. The most serious type of complaints are investigated by Internal Affairs. These complaints involve allegations such as excessive force, any discharge of firearms, or criminal activity such as theft. Complaints comparatively less serious in nature, such as rude behavior or improper procedure, are forwarded to the individual officer's division for investigation. In every case, the person making the complaint will be notified by mail of the final disposition.


    Police Department FAQs
  • If you are involved in a minor collision where there are no visible signs of injury to persons involved and the vehicles are drivable then move your vehicle out of the traveled portion of the roadway. Cars left in the road contribute to traffic back-ups, which can cause other collisions. In fact, State law requires that motorists move their cars from freeways. Call the police and exchange driver information.

    Police Department FAQs
  • All information about people in jail can be obtained from calling the Johnson County Jail at 817-556-6045.

    Police Department FAQs
  • Call the Johnson County Dispatch Center, 817-556-6045, and ask them what tow company towed the vehicle. The Alvarado Police Department, when impounding vehicles, uses the county implemented wrecker rotation.

    Police Department FAQs

Water Department FAQs

11
  • Come to the Utility Billing Department no later than 3 pm of the day you want the service started, fill out an application and pay the deposit. Deposits cannot be added to the first month's bill. You must pay up front before service can be provided.

    Water Department FAQs
  • You may come to the Utility Billing Department anytime up to 3 pm of the same day you want service.

    Water Department FAQs
  • Yes, via phone or internet. The city accepts VISA, Master Card, Discover, and American Express. The city charges a 3% convenience charge.

    Water Department FAQs
  • We must go by the readings on the meter to calculate your charges, so all we can do is suggest common problem areas for you to check, such as: Sprinkler systems: They use more water than most people think. You can read your meter anytime to keep up with your usage. If it is set to come on during the night, read the meter before you go to bed, then again the next morning before anyone uses any water to see how many gallons were used. Commodes: Sometimes they do not shut off automatically and this can run a lot of water through it while you're away. (Silent leak - described below) Leak in the line from meter to house: Sometimes a wet spot does not show on top of the ground. Water can leak from the line down into the ground.

    Water Department FAQs
  • Remove the cover to the tank part of the toilet. Drop 3-4 drops of food coloring (blue, red, or green) in the tank. Wait 5 - 10 minutes. If the food coloring appears in the bowl of the toilet, then you have a leak.

    Water Department FAQs
  • Make sure no one in the house is using water, like dishwashers, showers or washing machine. Go out to the meter and shine a flashlight on it (regular light, not LED) Most homes are now equipped with a new electronic meter that is solar powered. If you see an image of a drippy faucet appear, this indicates a leak between the meter and.your home or business. On an older style meter, there may be a small pea size circle with a blue or red triangle on it. Watch this triangle for 5 to 10 minutes and if it moves, you have a leak. If no triangle is present, simply see if any of the numbers on the dials change. This also indicates a leak.

    Water Department FAQs
  • Most of our meters are electronic and are radio read, meaning our meter readers do not have to physically see the meter to read it. A computer picks up an electronic signal as the readers drive by in their vehicle. For older style meters, Mother Nature has her way of covering up meters by the wind blowing, ground shifting, rain and even mowing your yard. The meter reader does not necessarily have to wipe off all the dirt to in order to read the meter. Remember, they are trained and do this on a daily basis.

    Water Department FAQs
  • The Alvarado Police Department is located in the City of Alvarado Annex, 600 S Parkway. This building is open during normal business hours (Monday through Friday / 8 am-5 pm).

    Water Department FAQs
  • The following are a listing of phone numbers for the Alvarado Police Department:

    • Administration: 817-790-0910
    • Criminal Investigations: 817-790-0910
    • Dispatch: 817-556-6045
    Water Department FAQs
  • If you are involved in a minor collision where there are no visible signs of injury to persons involved and the vehicles are drivable then move your vehicle out of the traveled portion of the roadway. Cars left in the road contribute to traffic back-ups, which can cause other collisions. In fact, State law requires that motorists move their cars from freeways. Call the police and exchange driver information.

    Accidents resulting in $1000 in damage must be reported to the Texas Department of Transportation. This is either done by the officer investigating the collision or by the parties involved by filling out a self reporting accident report (CR-2 or "Blue Form").

    Water Department FAQs
  • Residents should call 911 only for police, fire or medical emergencies. When calling 911, stay on the line and try to remain calm with your information ready. If you are calling to file a police report, it can be made by calling 817-556-6060. To contact a specific police employee call 817-790-0910.

    Water Department FAQs

City Charter FAQs

4
  • The City of Alvarado is currently a General Law City governed by the Lws of the State of Texas.  Because the City has grown to over 5,000 in population, the Texas Constitution allows the City to establish its own rules for municipal government by adopting a Home Rule Charter.

    City Charter FAQs
  • Home Rule cities must write and adopt charters. A Charter is akin to a municipal constitution that is written and adopted by an election of the citizens. The Charter defines and limits the powers, duties and responsibility of local government based on local preferences and desires. It defines the form of local government and establishes organizational provisions. The citizens determine the necessary controls over their city government such as elections, referendums, initiatives, and recall, and define the procedures to amend the Charter. Essentially, the Charter describes and defines local government based on local preferences and controls as opposed to general laws written by the Texas legislature.

    City Charter FAQs
  •  Procedures to adopt the Home Rule Charter are listed below and can be found in Chapter Nine of the Texas Local Government Code

    • Selection of a Home Rule Charter Commission; 
    • The Charter Commission prepares the proposed Home Rule Charter and submits the proposed Charter to the City Council for review; 
    • City Council places the Charter on the ballot for the next uniform election date (Special Election date - May 6, 2023)
    • All registered voters, of the City, to receive a copy of the approved and proposed Charter by mail thirty (30) days prior to the election; 
    • Citizens vote whether or not to adopt the proposed Charter in the election. The adoption of a Charter is by majority vote.
    City Charter FAQs
  • Home Rule Charter Commission

    Theeb DiebPam JonesKevin Thomas
    Jill DennisTara MonroseRichard VanWinkle
    Marty DouglasLydia MoonFlint Webb
    Tom DuringtonJoshua RendonJacob Wheat
    Kenneth EstesIsrael Stephens


    The Home Rule Charter Commission was comprised of 14 members representing the wards and organizations within the City. The commission held public meetings at City Hall, satisfying the Texas Open Meetings Act requirements, and during each meeting time was set aside to receive public comments. 

    City Council heard the recommendation from the Home Rule Charter Commission at the Council meeting on January 23, 2023, and Council unanimously approved to place the Home Rule Charter on the ballot in a Special Election scheduled for May 6, 2023.   On May 6, 2023, voters approved the Home Rule Charter, and it was officially adopted by the Alvarado City Council on May 15, 2023.

    Click here to view the Home Rule Charter and appendix of reference materials.  https://www.cityofalvarado.org/306/City-of-Alvarado-Elections

     

    City Charter FAQs

Parks & Recreation

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  • Upcoming community events will be posted on the City of Alvarado homepage.  Events have also been incorporated into the homepage calendar.

    Parks & Recreation
  • Both Alvarado residents and non-residents are welcome to participate in City sponsored events.  

    Parks & Recreation
  • Hours of operation for City parks are as follows:

      1. Neighborhood, linear and natural area parks (to include park pavilions and gazebo) 5am - 10pm daily
      2. Community and City parks 5am - 10pm daily
      3. Lake parks 5am-12am daily (for all activities except fishing related activities)
      4. The Alvarado Boat Ramp is open during normal lake hours 5am-12am daily
    Parks & Recreation
  • Yes, all parks are ADA accessible.  

    Parks & Recreation
  • Rentals are available to both Alvarado residents and non-residents.  However, rental fees are based on residency.  

     Rental fees for Residents:

    • $30 deposit, plus $10 per hour (2 hour minimum) 

     Rental fees for Non-Residents:

    • $30 deposit, plus $15 per hour (2 hour minimum)

    Proof of residency is required.

    Parks & Recreation
  1. Homepage

Contact Us

  1. City of Alvarado

  2. 104 West College Street

  3. Alvarado, Texas 76009

  4. Phone: 817-790-3351

  5. Fax: 817-783-7925

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